 Contact: Colin Dawson
Telephone: (08) 8385 3610
The hospitality sector contributes significantly to the Australian economy through both revenues and employment. Owners and operators of hotels, resorts, restaurants, clubs and tourist attractions face diverse risks relating to employment and business operations as well as personal and property risks.
Particular areas of concern include:
- personal accidents
- theft or damage to property
- valet parking
- food management
- the responsible service of alcohol
- passive smoking
- noise
In the past we have seen increases in the cost of and, in some cases, the non availability of public liability insurance, an essential insurance for this business sector. To reduce financial impact and, in some cases, just to procure cover, some organisations responded by carrying higher levels of excess for incidents involving the public. In many cases risk prevention strategies in place have required review and many organisations implemented risk management strategies for the
first time.
Organisations that integrate sound risk management programs into their operations tend to post better bottom line performances. This may result from:
- increased repeat business
- maintaining an excellent reputation as a great place to visit
- reduced incidents involving the public
- lower workers' compensation costs
Marsh provides innovative risk solutions to many organisations in the hospitality sector. We can design an insurance and risk management program, including advice on preventing incidents, to meet your needs. |
