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> Services & Solutions > Claims Services > Claims Consulting

 
   

Claims Consulting

Contact: Richard Lance
Telephone: (02) 8864 8279

Whether you manage your own claims in-house or rely on a third party administrator or insurer, our claims consultants can help you achieve measurable savings in claims costs.

Our services are customised to meet your specific needs and include:

  • feasibility studies and implementation of self-insured claims programs
  • selection of claims related service providers such as lawyers
  • operational claims audits for self-managed clients to measure the performance of internal resources
  • benchmarking of claims experience and service performance of an implemented program
  • operational claims audits to measure insurer claim service performance
  • face to face claims review meetings with insurers to agree strategic initiatives and claims reserves on individual claims
  • analysis of claims data

Marsh provides advice that drives down costs through improved day to day performance as well as strategically through enhanced senior management involvement and accountability.

 
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